CLIENT TESTIMONIALS
“Our experience with Quays Crossing was nothing short of outstanding. Derek was incredibly responsive, accessible, accommodating, and his attention to detail ensured a seamless experience. Derek displayed the utmost degree of professionalism throughout every stage of the planning process. The end result was very impressive. Derek’s problem-solving skills are remarkable as is his willingness to go above and beyond on any matters.”
Blair Keiser, Trinity College School – Portugal/Spain 2025 & Trinidad/Tobago 2023
“We were on an extremely tight timeline and awaiting board approval, with March Break occurring at the same time, and Leslie worked magic for us and somehow pulled off everything to make our trip successful. We owe her an enormous debt of gratitude.” Steve Nowak, Holy Cross CSS, Thunder Bay 2026
“Derek’s background as a teacher provides him with an excellent understanding of the role of the group leader (teacher) and provides him with a natural ability to communicate with parents, students, and administration. His professionalism and experience in the industry made planning and executing the trip easy. I highly recommend using Quays Crossing as your travel specialist in planning school trips. Derek and his Quays Crossing team went the extra mile to accommodate all students and to ensure that all of their needs were met.”
Loren Macklin Kitchen, Cobourg C.I. Arts Trip - New York City 2023
“Derek understood what a high school rugby team is looking for and made sure our team visited sights to educate our players without overdoing it. What impressed me the most was Derek’s communication. I knew that I had Derek available to answer questions, offer suggestions, or have my back if any emergencies were ever to happen on tour. He was always willing to listen, offer suggestions, and assist me in any way.”
Chris Paige, Holy Cross CSS - Scotland 2023
“We had the pleasure of collaborating with Derek and Quays Crossing on an extraordinary choir trip to Ireland. Derek provided a more personal connection than any other travel company I have worked with in my 29 years of teaching and traveling with our choir. A reliable and resourceful partner, Derek went above and beyond, consistently exceeding our expectations and providing innovative solutions. His travel experience, meticulous planning and proactive approach to problem-solving were top-notch.”
Tanya Earle, St. Mary CSS Choir- Ireland 2025
“Leslie: You have gone above and beyond for us. These flowers are a token of our appreciation.”
Clients C and L- curated Costa Rica trip, 2026
“Derek and your Quays Crossing team: You knocked this one out of the park! Rob was a calm, positive presence, and Ron Andrews’ rugby coaching sessions and advice were fabulous .”
Keith Emmerson, Garth Webb Boys’ Rugby Tour- Portugal/Spain 2026
“Derek: Thank you so much for everything you provided throughout our time in Ecuador and Peru. Your organization, knowledge of the culture, knowledge of the language and bargaining skills really helped us out! Playing in the sport coliseum in Guayaquil was amazing, as was cartwheeling over the equator, and hiking up Machu Picchu at 4:00 a.m. Thanks for giving us the experience of a lifetime!”
Leah Mousseau, Western U Women’s Volleyball Tour - South America 2018
“The St. Andrews College Varsity Rugby Team had an outstanding tour to Portugal and Spain. From start to finish, Derek and his team delivered a first-class experience and made adjustments on the fly. Quays Crossing’s commitment to quality, athlete experience and seamless execution helped make our tour a powerful and unforgettable chapter in our program’s story.”
Kyle Fraser-Shoemaker, St. Andrew’s College – Portugal/Spain 2025
“Quays Crossing Travel executed a perfectly curated rugby tour to Spain and Portugal. The communication with Quays Crossing was simple, prompt, and professional. As experienced rugby coaches who have toured dozens of times, we had hefty expectations. Quays Crossing met, and in most cases, exceeded those expectations. Derek’s past experience in education as a teacher and as a coach make him uniquely qualified to provide a once-in-a-lifetime experience for high school students.
Michael Onorati and George Azar, St. Theresa of Lisieux CHS - Portugal and Spain 2024
“Derek was well organized, knowledgeable, and friendly; in Ecuador, he had many friends and connections, so we were able to have some unique experiences. His Spanish came in handy, especially when he organized a separate flight home- while still in Peru- after our flights were cancelled. He knew about a lovely resort on the beach in El Salvador, and he negotiated a night’s stay for all of us for an excellent price, and he even accompanied us so we would feel safe.”
Kristina Curcin, Western University Women’s Volleyball Tour - South America 2018
“Derek has great connections with schools and clubs in England and Wales, and his level of attention to the small details was amazing and made for a memorable tour. I plan to use Derek for upcoming tours and would highly recommend him to others.” Gary Robinson, Guelph RFC/ CVI- England and Wales 2018 & 2025